Helen Yong - Testimonials

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Helen is kind, patient, and most importantly very knowledgeable!

She has navigated many difficult home buying experiences with me and I always trust she will work extremely hard and always be there for her buyers and sellers. Helen is an A+ agent! If Helen is in your corner, you will guarantee yourself a great teammate and someone who will always look out for your best interests.

Nate Pina

We love, love, LOVE Helen!

! We would not have found our dream home, one which perfectly fit all of our needs, were it not for Helen. We absolutely loved working with her, we feel lucky to have chosen her as our realtor, and we’ll miss talking to her as frequently as we used to. Helen truly transcended her role, and has created a long lasting relationship with our family as a result. Helen supported us through navigating countless listings, conducted multiple walkthroughs, and even opened our search to various cities throughout the Bay Area that we previously didn’t consider. From the moment we met Helen, she put my wife and I at ease since we had minimal knowledge of the overall process of buying a home. Helen was there for us from our very first interaction and continues to be a resource for us even after we’ve received our keys. Helen was knowledgeable, accessible, responsive, easy to talk to, kept our best interests in mind, never put pressure on us, but above all she was always comforting and honest. Helen exceeded our expectations and spent hours going over various documents that we had questions on. My wife and I take pride in how detail oriented we are, so it was refreshing to have someone with Helen’s level of professionalism and expertise to relieve some of our stress. We would highly recommend Helen as a realtor to anyone and everyone. You’re only doing yourself a disservice if Helen isn’t helping you find your next home!

Jenn and Jerome

Helen is amazing!

! I was referred to Helen by a close friend of mine. I had previously been working for almost 6 months with another realtor. Looking at 3-4 houses each weekend and putting down offers left and right. We where getting nowhere and it was causing a lot of stress on not only myself but on our marriage. So many doubts and fears. I would tell my friend about how it was all bad. She kept telling me “it’s your realtor!! Trust me call Helen you won’t regret it.” So we finally agreed to call Helen after not hearing from our other realtor for two weeks after putting two offers down. (Very unprofessional and frustrating) Helen answered on the first ring. I explained what we had been dealing with. She asked questions and answered a lot of mine. This was on a Thursday night. By Sunday night we where already working with a loan agent and I sent her a few houses we had looked at with our previous agent just so she could see what we where looking for. I also sent her a house out other agent wouldn’t show us due to it being contingent. Helen within minutes was on the phone telling me she spoke to the listing agent and that the house might go back on the market. Next morning she had gotten us a scheduled time to go see the house (this was the following Monday after I first spoke to Helen) by Tuesday or Wednesday they had excepted our offer. ONE WEEK LATER... ONE HOUSE she showed us. The one we loved and she went above and beyond to get us in there and have them except our offer. Thanks to Helen we are now first time home owners and are absolutely happy and beyond blessed to have met and worked with Helen. My friend was right when she said call her you won’t regret it. The only thing I regret is taking so long and not calling her right away. If you are looking for your dream home and want someone that has your best interest at heart call Helen. Don’t wait. You will NOT regret it. Helen is now my realtor for life!

Esmeralda Parker

We love, love, LOVE Helen!

! We would not have found our dream home, one which perfectly fit all of our needs, were it not for Helen. We absolutely loved working with her, we feel lucky to have chosen her as our realtor, and we’ll miss talking to her as frequently as we used to. Helen truly transcended her role, and has created a long lasting relationship with our family as a result. Helen supported us through navigating countless listings, conducted multiple walkthroughs, and even opened our search to various cities throughout the Bay Area that we previously didn’t consider. From the moment we met Helen, she put my wife and I at ease since we had minimal knowledge of the overall process of buying a home. Helen was there for us from our very first interaction and continues to be a resource for us even after we’ve received our keys. Helen was knowledgeable, accessible, responsive, easy to talk to, kept our best interests in mind, never put pressure on us, but above all she was always comforting and honest. Helen exceeded our expectations and spent hours going over various documents that we had questions on. My wife and I take pride in how detail oriented we are, so it was refreshing to have someone with Helen’s level of professionalism and expertise to relieve some of our stress. We would highly recommend Helen as a realtor to anyone and everyone. You’re only doing yourself a disservice if Helen isn’t helping you find your next home!

Jenn and Jerome

Rewind to 2015 when we first reached out to Helen re: the home buying process.

We made it clear that we were simply exploring the idea. Helen understood and took the time to prepare us, answered all our questions, and constantly checked in on us in order to ensure that we had all of the information that we needed. Fast forward to 2020, we met with Helen for a buyer’s consultation via Zoom. We explained to her our vision and what our ideal first home for our family would look like. The very next day, she DELIVERED. We ended up putting an offer for the very first property we looked at, and she negotiated with the seller for UNDER asking price. Helen took on all of the challenges and difficulties that came with the process and made it extremely easy on us. We were never worried because she was 100% transparent throughout the whole process and we knew we were in good hands. Helen went above and beyond to provide us all the necessary information regarding purchasing our new home. Helen is always accessible and gives quick responses to all questions we had. She even spent a few hours explaining the 200+ page disclosure! If you need a realtor that is knowledgeable, listens, communicates, and won’t waste your time, Helen is your BEST option. We look forward to working with Helen again in the future! From the bottom of our hearts, we are forever grateful for you, Helen! Thank you!

Bunthorn Oeur & Macy Lieu

Helen is amazing!

! I was referred to Helen by a close friend of mine. I had previously been working for almost 6 months with another realtor. Looking at 3-4 houses each weekend and putting down offers left and right. We where getting nowhere and it was causing a lot of stress on not only myself but on our marriage. So many doubts and fears. I would tell my friend about how it was all bad. She kept telling me “it’s your realtor!! Trust me call Helen you won’t regret it.” So we finally agreed to call Helen after not hearing from our other realtor for two weeks after putting two offers down. (Very unprofessional and frustrating) Helen answered on the first ring. I explained what we had been dealing with. She asked questions and answered a lot of mine. This was on a Thursday night. By Sunday night we where already working with a loan agent and I sent her a few houses we had looked at with our previous agent just so she could see what we where looking for. I also sent her a house out other agent wouldn’t show us due to it being contingent. Helen within minutes was on the phone telling me she spoke to the listing agent and that the house might go back on the market. Next morning she had gotten us a scheduled time to go see the house (this was the following Monday after I first spoke to Helen) by Tuesday or Wednesday they had excepted our offer. ONE WEEK LATER... ONE HOUSE she showed us. The one we loved and she went above and beyond to get us in there and have them except our offer. Thanks to Helen we are now first time home owners and are absolutely happy and beyond blessed to have met and worked with Helen. My friend was right when she said call her you won’t regret it. The only thing I regret is taking so long and not calling her right away. If you are looking for your dream home and want someone that has your best interest at heart call Helen. Don’t wait. You will NOT regret it. Helen is now my realtor for life!

Esmeralda Parker

Rewind to 2015 when we first reached out to Helen re: the home buying process.

We made it clear that we were simply exploring the idea. Helen understood and took the time to prepare us, answered all our questions, and constantly checked in on us in order to ensure that we had all of the information that we needed. Fast forward to 2020, we met with Helen for a buyer’s consultation via Zoom. We explained to her our vision and what our ideal first home for our family would look like. The very next day, she DELIVERED. We ended up putting an offer for the very first property we looked at, and she negotiated with the seller for UNDER asking price. Helen took on all of the challenges and difficulties that came with the process and made it extremely easy on us. We were never worried because she was 100% transparent throughout the whole process and we knew we were in good hands. Helen went above and beyond to provide us all the necessary information regarding purchasing our new home. Helen is always accessible and gives quick responses to all questions we had. She even spent a few hours explaining the 200+ page disclosure! If you need a realtor that is knowledgeable, listens, communicates, and won’t waste your time, Helen is your BEST option. We look forward to working with Helen again in the future! From the bottom of our hearts, we are forever grateful for you, Helen! Thank you!

Bunthorn Oeur & Macy Lieu

I met Helen through a mutual friend, when I first started looking for my first home and I'm so glad I did!

I had a certain 'realistic' idea of what I could afford, and Helen went out of her way to find me something much nicer than I thought I would find within my budget. I felt that she had my back every step of the way, and is still there when I have any questions about the house. I am very happy with my new home, and a positive Helen can find you a great fit as well. :)

Tiana C

Helen is amazing!

! I was referred to Helen by a close friend of mine. I had previously been working for almost 6 months with another realtor. Looking at 3-4 houses each weekend and putting down offers left and right. We where getting nowhere and it was causing a lot of stress on not only myself but on our marriage. So many doubts and fears. I would tell my friend about how it was all bad. She kept telling me “it’s your realtor!! Trust me call Helen you won’t regret it.” So we finally agreed to call Helen after not hearing from our other realtor for two weeks after putting two offers down. (Very unprofessional and frustrating) Helen answered on the first ring. I explained what we had been dealing with. She asked questions and answered a lot of mine. This was on a Thursday night. By Sunday night we where already working with a loan agent and I sent her a few houses we had looked at with our previous agent just so she could see what we where looking for. I also sent her a house out other agent wouldn’t show us due to it being contingent. Helen within minutes was on the phone telling me she spoke to the listing agent and that the house might go back on the market. Next morning she had gotten us a scheduled time to go see the house (this was the following Monday after I first spoke to Helen) by Tuesday or Wednesday they had excepted our offer. ONE WEEK LATER... ONE HOUSE she showed us. The one we loved and she went above and beyond to get us in there and have them except our offer. Thanks to Helen we are now first time home owners and are absolutely happy and beyond blessed to have met and worked with Helen. My friend was right when she said call her you won’t regret it. The only thing I regret is taking so long and not calling her right away. If you are looking for your dream home and want someone that has your best interest at heart call Helen. Don’t wait. You will NOT regret it. Helen is now my realtor for life!

Esmeralda Parker

Rewind to 2015 when we first reached out to Helen re: the home buying process.

We made it clear that we were simply exploring the idea. Helen understood and took the time to prepare us, answered all our questions, and constantly checked in on us in order to ensure that we had all of the information that we needed. Fast forward to 2020, we met with Helen for a buyer’s consultation via Zoom. We explained to her our vision and what our ideal first home for our family would look like. The very next day, she DELIVERED. We ended up putting an offer for the very first property we looked at, and she negotiated with the seller for UNDER asking price. Helen took on all of the challenges and difficulties that came with the process and made it extremely easy on us. We were never worried because she was 100% transparent throughout the whole process and we knew we were in good hands. Helen went above and beyond to provide us all the necessary information regarding purchasing our new home. Helen is always accessible and gives quick responses to all questions we had. She even spent a few hours explaining the 200+ page disclosure! If you need a realtor that is knowledgeable, listens, communicates, and won’t waste your time, Helen is your BEST option. We look forward to working with Helen again in the future! From the bottom of our hearts, we are forever grateful for you, Helen! Thank you!

Bunthorn Oeur & Macy Lieu

Helen is amazing!

! I was referred to Helen by a close friend of mine. I had previously been working for almost 6 months with another realtor. Looking at 3-4 houses each weekend and putting down offers left and right. We where getting nowhere and it was causing a lot of stress on not only myself but on our marriage. So many doubts and fears. I would tell my friend about how it was all bad. She kept telling me “it’s your realtor!! Trust me call Helen you won’t regret it.” So we finally agreed to call Helen after not hearing from our other realtor for two weeks after putting two offers down. (Very unprofessional and frustrating) Helen answered on the first ring. I explained what we had been dealing with. She asked questions and answered a lot of mine. This was on a Thursday night. By Sunday night we where already working with a loan agent and I sent her a few houses we had looked at with our previous agent just so she could see what we where looking for. I also sent her a house out other agent wouldn’t show us due to it being contingent. Helen within minutes was on the phone telling me she spoke to the listing agent and that the house might go back on the market. Next morning she had gotten us a scheduled time to go see the house (this was the following Monday after I first spoke to Helen) by Tuesday or Wednesday they had excepted our offer. ONE WEEK LATER... ONE HOUSE she showed us. The one we loved and she went above and beyond to get us in there and have them except our offer. Thanks to Helen we are now first time home owners and are absolutely happy and beyond blessed to have met and worked with Helen. My friend was right when she said call her you won’t regret it. The only thing I regret is taking so long and not calling her right away. If you are looking for your dream home and want someone that has your best interest at heart call Helen. Don’t wait. You will NOT regret it. Helen is now my realtor for life!

Esmeralda Parker
Reviews on Zillow
Average Rating
"Helen is true professional! I am thrilled with our sale transaction and am thankful for Helen’s expertise and leadership. She gave us the confidence we needed to know that our property was getting the best representation throughout the entire process. I felt she really cares about our satisfaction and will definitely use her again!"
5 /5.0
by dsong415
"Helen is the perfect realtor to have when purchasing a home! She and her team helped my family and I purchase our first home, making the entire process seamless and stress-free. We shared our vision of what we were looking for, and Helen found us the perfect house in a beautiful neighborhood.She is incredibly detail-oriented, resourceful, and understanding, always putting her clients first. During the escrow process, Helen patiently answered all of our questions and ensured we submitted all required documents on time. Impressively, she also leveraged certain pre-existing conditions of the home to negotiate the price down by 20%!Even after we closed, Helen continued to check in, making sure we were settling in well and helping with any remaining questions. Her deep understanding of the Bay Area housing market was invaluable throughout the entire process.All in all, Helen is an exceptional realtor, and we will 100% recommend her to anyone looking to buy a home!"
5 /5.0
by vin33nt
"There is no one like Helen. We worked with a different realtor 2 yrs prior to meeting Helen and Helen is out of this world!!! She made home buying and selling a piece of cake. Helen's transparent hands on approach makes the process so easy. We knew what to expect through out the process. Our only regret is not meeting Helen sooner."
5 /5.0
by vanessaesquibel19
"Helen and her team helped us sell our place in South San Francisco and move to a house in Antioch. Besides being deeply knowledgeable about the Bay area, the team really went of and beyond to help us every step of the way. Thanks, and I highly recommend them for your sale or home purchase."
5 /5.0
by AmeliaMutere
"Helen is easy to get along with and professional. She answered all of my questions in a timely manner. Made the whole process as easy as can be!I would definitely use her again!! Following her advice, we were able to get our asking price."
5 /5.0
by 03 nominee refiner
"My husband and I recently were interested in renting one of the properties listed by Helen. We were never able to directly speak with her and we were only able to sometimes get in touch with her assistant. When my husband reached out with questions regarding the application to the home he was completely ignored and her assistant never responded to him, which in my opinion is unprofessional."
2 /5.0
by Lauren davis
"Helen is the perfect person to go to if you are looking for a house to buy! Especially if you are a first home buyer!!! She’s very transparent and honest about everything. She’s very nice and extremely patient especially if you have a lot of questions. There is never a dumb question, just ask away! I NEVER felt lost when she was helping me out. If i ever had any questions, she was always a text or phone call away. She is very observant and detailed focused on what you are looking for a house. She is EXTREMELY good with writing STRONG OFFERS!! especially at times like this when the market is a buyers’ market. I am EXCITED and HAPPY with my purchase ?? i would TOTALLY recommend Helen to anyone who is in search of purchasing a house!"
5 /5.0
by Laura Ruan
"I just wanted to take a moment to share how impressed we were with Helen. We approached Helen with very little knowledge about home buying process. From the very first phone call, it was clear that she was not only knowledgeable and professional, but also incredibly responsive and helpful.Whenever we had a question or concern, Helen was quick to respond and provide valuable guidance. She was always available to talk, and always replied messages back in minutes. She made sure we felt supported and informed throughout the entire process.In addition to her expertise, Helen was also incredibly helpful in suggesting properties that met our needs and preferences. She listened to what we were looking for, and put together a great selection of homes for us to choose from. She also helped us filtered out properties that we'd like to avoid, e.g. based on crime rate, hazard type, etc.Overall, our experience with Helen was fantastic. She made the home buying process so much easier and more enjoyable, and we are so grateful for her help. We would highly recommend Helen to anyone looking for a responsive and helpful real estate professional. Thanks again, Helen!"
5 /5.0
by lufangjiannus
"Helen is fantastic real estate agent and partner in the home buying process. I was a first time home buyer and was feeling anxious about buying a home. I felt confident throughout the entire process while working with Helen. She was remarkably responsive (I could always count on her to answer a call or text or email), highly resourceful (her referrals are top notch) , and wonderfully supportive (I felt comfortable asking her anything; she was always open to my many, many questions).After a couple of months of working with Helen, I am so happy with my new home. I highly recommend working with Helen to find yours!"
5 /5.0
by francessss
"I met Helen through a mutual connection and I'm so glad I did. My previous real estate agent got a full time job and wasn't able to help me complete the home search process. Helen and her team came in with a level of concierge level support and guidance that I haven't seen before. She was responsive, helpful, organized, and strategic in helping us identify homes. Her negotiation prowess was especially helpful when we decided to put in an offer on a house that had already accepted offers. Helen got our offer in and was able to negotiate a counter situation that eventually meant we got the house. She was also able to connect us with a lender with a better interest rate than I could find. As we close escrow on our dream house, I write this review in support of Helen's excellent work. I would recommend her hands down and plan to use her again in the future."
5 /5.0
by vcarora
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